Innovative IT solutions both improve patient care and lower costs

The growing and aging population represents one of the greatest challenges for healthcare and social security systems worldwide. The measures required in view of the changing age structure must, however, not be seen solely from the point of view of cutting costs – on the contrary: Indeed, in view of the rising cost pressure, investments in innovative medical solutions are indispensable in order to achieve a patient-centered and efficient healthcare system that will therefore also be affordable in the future. At the same time, healthcare must become more transparent through the service provider and cost recipient agreeing on comparable quality criteria.

One of the greatest challenges in developing innovative and efficient working methods lies in ensuring business continuity and integrity. It must be possible without any doubt to track who is accessing what information when and what user rights exist. Workflows in healthcare can be optimized on this basis. This will result in higher productivity, the use of electronic communication, controlled observance of official stipulations and consequently more time for core activities.

Our expertise in the healthcare sector is being continuously extended, e.g. in the National Healthcare Infrastructure Initiative (NHII) in cooperation with Siemens Healthcare. Our comprehensive and integrated process optimization solutions in healthcare are aimed at cutting costs while at the same time improving the quality of the medical care. Our goal is to provide the best-in-class integrated solutions in the growing and rapidly changing healthcare and social welfare market.

Our offering

With our innovative IT solutions, workflows are optimized and a higher level of quality achieved within a shorter space of time. The time saved serves the good of the patient, since doctors and nursing staff are relieved of administrative tasks. This opens up huge potential for saving costs.

National Healthcare Infrastructure Initiatives (NHII)

NHII is a leading turnkey solution for the areas of healthcare telematics and e-health, and covers Enterprise IT Architecture Consulting, Health Card & CAMSIdentity and Access Management. NHII is designed to help all the parties involved in the healthcare system, be they service providers, insurance companies, representative bodies, public institutions or political bodies: we offer a secure system based on standards.



Solutions for service providers and insurance companies

Increasing competition and cost pressure lead to ever growing demands on the efficiency of internal workflows for health insurance and service providers in the healthcare sector. Information technologies are a key strategic success factor in order to simplify and speed up internal workflow while improving the process quality. Based on standard software components such as SAP, Oracle or Microsoft, we create customized solutions to control workflows in administration and in other areas of the healthcare sector. Our consistent strategy of using standard software components in our projects gives our customers a high level of investment security and, moreover, allows them to lower their operating costs by using our shared services offerings.

As a full service provider in the IT sector, we support you in optimizing all your information technology facilities. We offer a wide range of customer-oriented services, from consulting and service management for your IT infrastructure to application management for business-critical applications, right through to IT outsourcing. We supply the following services for the operation of IT solutions and infrastructures:

• "Enterprise IT Architecture" for service providers (hospitals)
• "IT Rationalization and Transformation" for service providers, regulators and insurance companies
• Archive solutions for hospitals
• "Operations and Managed Services" for service providers, regulators and insurance companies

Your benefits

The use of innovative IT solutions allows improvements to be achieved in the following areas of the healthcare sector:

• Improved transparency for all parties involved (patients, doctors, health insurance companies)
• High level of pharmaceutical drug safety through taking account of incompatibilities
• Avoidance of duplicated examinations
• Better support for patient-oriented processes through reliable, secure provision of important patient data
• Processes and workflows such as lab results, radiology reports, etc., are available immediately online
• Location-independent access to all important patient information
• Queries can be sent to the lab or physiotherapist and appointments booked, even during the consultation
• Less administration
• Less abuse
• Higher data security and better data protection
• Integrated medical care, consistent treatment of the disease (disease management)
• Rehabilitation is incorporated

The introduction of an electronic healthcard is viewed as the basis for data communication without media breaks between all the parties involved in the healthcare process. The result is higher productivity and healthcare quality overall through interoperable and compatible communication between the healthcare partners involved in the service and insurance process.